Customer Service & Call Center Challenges — Primary research with dozens of Customer Service Directors throughout the UK's 1,000 seat service customers
01-Jun-13
Sabio with support from the CCA, UK
Customer Service Center Top Challenges
Primary Research among dozens of Customer Service & Call Center Directors in the UK, 2013.
This research led to a series of publications and events, bringing technology providers and corporates together for insight sharing and collaboration.
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